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USPS Issues

 
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William91



Joined: 30 Jan 2009
Posts: 396
Location: NC

PostPosted: Mon Jan 02, 2017 9:44 am    Post subject: USPS Issues Reply with quote

I sold a few pedals and two pedal boards on Reverb last week, Tuesday to be exact. I dropped it all off Wednesday at my local post office with labels already on the boxes. I sent the buyers the tracking number per SOP. I later checked the tracking no update. I thought okay no biggie maybe it hasn't updated. Fast forward to Friday still no updates, I call the post office and they say that the boxes made it to the distribution center. Saturday morning I had no updates still. So I called the call center and they have no idea why there hasn't been any updates, and opened a case. My buyers are worrying about getting their items and rightfully so. I'm hoping to hear something from USPS Tuesday.
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cooter



Joined: 17 Jan 2006
Posts: 1596
Location: Blue Ridge, GA

PostPosted: Mon Jan 02, 2017 11:24 am    Post subject: Reply with quote

I've had it happen a couple of times. Somebody didn't have their coffee, a package gets put in the wrong bin. It gets sent to the wrong city. But thankfully it was sorted out and reached its destination about a week later in both cases. Nothing was ever lost.
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William91



Joined: 30 Jan 2009
Posts: 396
Location: NC

PostPosted: Mon Jan 02, 2017 12:53 pm    Post subject: Reply with quote

cooter wrote:
I've had it happen a couple of times. Somebody didn't have their coffee, a package gets put in the wrong bin. It gets sent to the wrong city. But thankfully it was sorted out and reached its destination about a week later in both cases. Nothing was ever lost.


I've has a package sit in Chicago for three weeks before. I'm just hoping that the packages I sent off make it to the guys who bought them.
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Lon



Joined: 30 Dec 2003
Posts: 6086
Location: Stephenville, TX

PostPosted: Mon Jan 02, 2017 1:37 pm    Post subject: Reply with quote

Shipping during Christmas has always been a hit or miss proposition. A couple more days should sort things out
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dougk



Joined: 11 Dec 2007
Posts: 9440
Location: About to lose his head in Sacramento

PostPosted: Mon Jan 02, 2017 4:56 pm    Post subject: Reply with quote

I've had packages show up weeks before the tracking finally started working Laughing
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Kregg



Joined: 22 Apr 2008
Posts: 3333
Location: Atlanta

PostPosted: Mon Jan 02, 2017 5:39 pm    Post subject: Reply with quote

dougk wrote:
I've had packages show up weeks before the tracking finally started working Laughing


Same here, regardless of the time of year.
USPS is a Model T with Airbags.
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Last edited by Kregg on Tue Jan 03, 2017 4:10 am; edited 1 time in total
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BrightKJ



Joined: 13 Sep 2008
Posts: 342
Location: Midlothian, VA

PostPosted: Mon Jan 02, 2017 8:45 pm    Post subject: Reply with quote

In my experience USPS tracking has never worked... or at least not until well after the package has already been delivered. When my dad worked as a rural route mail carrier and they first instituted the package tracking, it was a mess to try and get everything to work. The scanner he had would only get synched up ever few days, not daily, and it was hit or miss if it worked in the first place. If you want accurate tracking, stick with UPS or FedEx.
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dougk



Joined: 11 Dec 2007
Posts: 9440
Location: About to lose his head in Sacramento

PostPosted: Tue Jan 03, 2017 10:53 am    Post subject: Reply with quote

Kregg wrote:
dougk wrote:
I've had packages show up weeks before the tracking finally started working Laughing


Same here, regardless of the time of year.
USPS is a Model T with Airbags.


It has gotten better over the years but still a bit behind occasionally.
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TresGatos wrote:

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Mr. Clevername wrote:
Did I mention Doug is right?

marksound wrote:
Doug is not always right.

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Mr. Clevername



Joined: 08 Dec 2006
Posts: 2450
Location: San Francisco, CA

PostPosted: Tue Jan 03, 2017 11:38 am    Post subject: Reply with quote

The sole purpose of USPS tracking is to make you nervous.

That being said, I've never lost a Priority Mail package, coming or going.
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Action-Cashin



Joined: 28 Nov 2005
Posts: 1521
Location: Austin, TX

PostPosted: Tue Jan 03, 2017 11:44 am    Post subject: Reply with quote

When you trust your government to ship packages... Sad
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jaybones



Joined: 22 Mar 2014
Posts: 429

PostPosted: Tue Jan 03, 2017 11:58 am    Post subject: Reply with quote

Believe me its worse when you live on an island. When I sell and ship something, I always upload the tacking number, and send the buyer a note explaining that it won't actually become active until the following day, when it gets scanned after it leaves the island.

Learned that lesson years ago when people would accuse me of messing with them, uploading a tracking number that wasn't active. Or getting a number and not shipping- "The shipper has created a label and the number will become active once the package passes through one of our post offices" or something to that effect.
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William91



Joined: 30 Jan 2009
Posts: 396
Location: NC

PostPosted: Sat Jan 07, 2017 7:22 am    Post subject: Reply with quote

I got everything sorted out, even if tracking started working a day after issuing refunds. I was able to intercept the packages and have them sent back to me.
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